This privacy statement covers the processing of your personal data as part of your visit to the website www.robunits.be, administered by Rob Units BV and as part of your communication with us via e-mail, phone, fax or social media.

We are committed to your privacy and are responsible for the collection and processing of your personal data. The data you enter through these channels will be treated confidentially. We always operate according to the provisions of the Act of 8 December 1992 and the Act of 13 June 2005 regarding the protection of privacy in connection with the processing of personal data.

With this privacy statement, we offer you a better understanding of how personal data are collected and processed on this website and through the above-mentioned communication channels.

1. Who is responsible for processing your personal data?

Rob Units BV, Autostrade A12 17, 1840 Londerzeel, with company registration number 0463 769 470, register of legal persons (RPR) Brussels, is the entity responsible for your personal data as described in this privacy statement (hereinafter: " Rob Units ", "we", "us", "our"). This privacy statement may be changed periodically to keep it accurate and in line with current legislation. If this happens, you are kindly requested to take note of the changes and agree to them. If you do not accept the changes, you should notify us by sending an e-mail to info@robunits.be. If we do not receive such an e-mail from you within three working days after the changes to the privacy statement have been announced on our website, you will be deemed having unequivocally accepted all such changes.

Where reference is made to certain laws and regulations, such reference also includes any amendment, replacement or annulment of these laws or regulations.

Your personal data are processed by Rob Units BV, Autostrade A12 17, 1840 Londerzeel, with company registration number 0463 769 470, register of legal persons (RPR) Brussels. You can contact us by sending an e-mail to info@robunits.be.

2. Processing of personal data

By using this website and/or communicating your personal data, you explicitly agree to the manner in which we collect and process personal data as set out in this privacy statement.

2.1. Collection of personal data

Through this website www.robunits.be, personal data (including your name and e-mail address) are collected about you when you’ve filled in a contact form, subscribed to a newsletter, requested a quote and/or placed orders.

When you visit our website, we record the following collected data: your IP address, your browsing preferences and operating system, technical information associated with the device that you use, general identity data that you share with us, the content and technical details of your communication, your preferences for receiving our communication, the external website that referred you to our website. We also record information about your browsing behaviour, such as the date and time of each page you visit, how long you visit a page, which links you click on, which pages you visit and how often you visit a page.

This information is only collected for statistical purposes and for improving our website.

We receive the personal data directly from you. We may receive additional information about your preferences and browsing behaviour from partners such as Google or Facebook. If you would like more information about the personal data that these parties process about you and make available to others, you are invited to consult their privacy statements:

Google: https://www.google.com/intl/en/policies/privacy/

Facebook: https://www.facebook.com/about/privacy

2.2. Purposes for collecting personal data

We only use the personal data communicated by you through the website and collected by us to provide requested information, fulfil your order, send the requested newsletters and improve our website.

After you’ve placed an order, we may also use your e-mail address to send marketing and commercial information about our products and services, particularly for personalised communication. Rob Units will only send you newsletters and other ads via e-mail or other digital communication channels if you have explicitly consented to receiving such messages.

Rob Units processes your personal data to provide you with the information that you request through the website, e-mail, phone, fax and social media, in a personalised and efficient manner.

2.3. Parties with access to personal data

Our general approach is that we do not share your personal data with third parties. Sometimes, however, it is inevitable that third parties will receive your personal data. Service providers that help us offer you the website may – under certain circumstances – receive and process your personal data. These external parties may only process your personal data on behalf of Rob Units according to explicit written instructions. All external parties must warrant the security and integrity of your personal data.

Rob Units may also process your personal data for the preservation of ROB UNITS's legitimate interests if and when your registration with or use of the website could be considered to (a) violate the Cookie Policy or intellectual property rights, (b) be a threat to the security or integrity of the website or any of Rob Units's underlying systems due to viruses, Trojan horses, spyware, malware or any other form of malicious code, or (c) be in any way hateful, obscene, discriminatory, racist, defamatory, offensive or otherwise illegal.

Your personal data may be transferred to the police or judicial authorities as evidence or if there is a justified suspicion of an illegal act or crime committed by you through your use of the website.

We reserve the right to submit your personal data to the competent authorities at their explicit request.

Personal data may also be processed by us in a country outside the European Economic Area.

Please note that data posted by you in public places, such as information on a blog or comments on a discussion forum, can be consulted by anyone.

3. What makes the processing of your personal data legitimate?

The law requires us to indicate the legal basis for processing your personal data. This may be because you have consented to it, because we are compelled to do so by law or to protect Rob Units's legitimate interests, which are:

• protecting our website, social media, products and services from misuse and illegal activities;

• improvements to the website, social media, products and services;

• marketing and general commercialisation of our products and services.

4. Use of your e-mail address

We only use your e-mail address for the above-mentioned purposes. Under no circumstances will your name, e-mail address or other personal data be sold or let to third parties. If you no longer wish to receive newsletters or information about our products and services, you can unsubscribe at any time by sending an e-mail to this purpose to info@robunits.be.

5. Use of cookies

We use so-called "cookies" (small particles of information stored by the browser on the customer's computer) on this website. Cookies are only temporary by nature and are deleted as soon as the customer closes the browser. These cookies are only used to allow the customer to navigate on this website. The use of cookies can be disabled by the customer through the settings of your web browser. However, this website may then no longer function correctly.

6. What are the quality guarantees regarding your personal data?

We only process personal data that we need for the purposes listed above and only for as long as we need them or until you withdraw your consent to processing and no other legal basis applies that allows us to continue processing your personal data.

We also guarantee that your personal data are secure. Rob Units takes appropriate measures to protect your personal data from unauthorised access or theft. Access by Rob Units personnel is on a need-to-know basis only and subject to strict confidentiality obligations. You understand that the security of your personal data is an obligation of means only and can never be guaranteed 100%.

Please note that withdrawing your consent may mean that you can no longer use all or part of the website, social media and other communication channels.

7. Rights of data subjects

You have the right to request, free of charge, which personal data are being collected by us. If necessary, you can have the data corrected or deleted free of charge. You have the right to oppose to the processing of your personal data free of charge.

You also have the right to receive the personal data you have provided to us in a readable format. However, you must provide adequate identification when contacting us for such request.

If you wish to make a request to exercise one or more of the above-listed rights, please send an e-mail to info@robunits.be.

If you are not satisfied with Rob Units's response, you can file a complaint with the competent data protection authority, i.e. the Belgian Data Protection Authority.

8. Changes

We reserve the right to change this privacy statement at any time. This privacy statement was last revised on 19 November 2024.

9. Contact data

As the controller of your personal data, we ensure the confidentiality and security of these data. For further information or comments:

Address: Autostrade A12 17 – 1840 Londerzeel
e-mail address: info@robunits.be

Phone number: 02 223 43 07